Erin Miller

Re: “DIA redesign in the works”
Don’t take the Great Hall away from unscreened DIA travelers. Many of the redesign plans, such as adding a new FasTracks train station to the airport, would be beneficial for both Denver residents and tourists. However, prohibiting unscreened passengers from entering the Great Hall would be a tremendous disappointment for Colorado residents and add little benefit to those traveling through DIA. Currently, the Great Hall provides an opportunity for grabbing a meal with loved ones and saying a calm goodbye in contrast to the chaos that is usually found around the ticket counters. Denying Coloradans these dining and service options would be a substantial burden. Further, few transfer passengers would use the services in the Great Hall. When arriving in unfamiliar airports, passengers make their way to their gate as quickly as possible, and look for dining and shopping options only once they arrive at their concourse. DIA should be prepared for the current redesign plans to actually decrease use of the services in the Great Hall, as Coloradans are unable to use the services, and transfer passengers continue to prefer those services located on their concourse.